A leading client of ours is looking for a Salesforce Business Analyst with Service Cloud and OMNI Channel in the USA. You will work remotely on a permanent or contract basis in the USA.
Applicants require :
8+ years Salesforce
Service Cloud – ESSENTIAL
Omnichannel – ESSENTIAL
Salesforce certified – Sales, service
Voice and Telephony – ESSENTIAL
CTI
Degree
Strong communication and client management skills
Lightning, Community, Apex, Visualforce, CSS, HTML desirable but not essential
Service Cloud Voice, Live Chat
The role is to lead the team, design solutions, provide an Omnichannel implementation, service cloud, routing, configure business process automation leveraging flows, leading design strategy, architectural design and Lightning.
Salary – Negotiable or up to $60 per hour (Negotiable)
Please call +1 315 277 3100 or email matt.stevenson@platform-6.com for more details
All our vacancies can be found on our website www.platform-6.com
Platform 6 Ltd is an international leader in Cloud and Technology Talent who specialise in Salesforce.com recruitment within North America, Europe and the UK.
We provide Salesforce.com recruitment services to a wide variety of companies from Consultancies to partners to end users on a permanent, contract and contract to hire basis, working across numerous Salesforce roles such as an Administrator, Developer, Consultant, Integration expert, Implementation specialist, Business Analyst, Project Manager, Program Manager, Tester, Architect, CRM Manager/Director, Trainer/Instructor, Sales, Marketing Automation expert, Technical Lead and many more.
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